Sustainability

Human impacts

 

Ethias would be nothing without the strength and commitment of its 1.946 employees! For Ethias, social cohesion and the well-being of its staff are absolute priorities directly in line with its ESG values and commitments.

A respectful, collaborative and responsible social dialogue has always been achored in Ethias’ corporate culture. The social cohesion of our the company allowed us to thrive for over a century.

HR Mission

Ethias pursues a customer-oriented, modern and integrated HR policy. It ensures quality service in the interests of the company and its employees, without losing sight of the financial resources available. Ethias truly believes that People & Business go hand in hand.

HR Vision

Ethias wants to create conditions that allow employees to give their best in order to maximise client satisfaction and the company's performance. To achieve this goal, HR works constructively with all stakeholders to create a working environment where accountability and commitment, mutual respect and trust are of the utmost importance.

 

HR Strategy

“DARING TO BE HUMAN TOGETHER”

  • Employer Branding
Employee Value Proposition & Strategy

In collaboration with Communication, HR has produced a new “Employee Value Proposition” assessment for 2023, based on the Top Employer survey, the Engagement Survey and the Randstad Study. Given the tightness of the job market, we must think about what makes Ethias unique as an employer.

Belgian roots, always close by: as one of Belgium's largest companies, Ethias offers a tailor-made salary package, job security and a friendly working atmosphere. You can work at our headquarters in the heart of Liège and Hasselt, or at one of our regional offices across the country.

Choose to grow, work on your talents: Ethias helps its employees to build and invest in a lasting career through a range of learning opportunities.

Give it your all, at work and at home: Ethias helps every employee find the right balance between work and private life. The employee joins a team where everyone belongs, is truly listened to and can give their best.

Make a difference for people and society: in addition to working daily on solutions to help its policyholders and improve customer satisfaction, Ethias is more broadly committed to making society more sustainable and responsible. Each employee can have a direct, positive impact on their daily lives.

In line with its strategy, Ethias also applies a “phygital” approach with candidates. Ethias has a strong presence at events (Workrfestival, Love Tomorrow, Student Take Off, Talent Fair @Finance Avenue, Talentum, school job fairs, etc.), but also tries to reach candidates online via search enfgines, job boards, social networks...


In 2024, Ethias will launch a strategic communication campaign in order to show what it really means to work for Ethias.

Employee Engagement Survey

In 2023, Ethias employees took part for the third year in a row in the Employee Engagement Survey. They were asked about their engagement and enablement. The results in 2023 show an overall satisfaction rate of 86% among employees and a pride in working for Ethias reaching 82%. Areas of improvement, listed in action plans, are opportunities for Ethias to grow and optimise its working environment for the employees, the driving force of the company.

- 83% of colleagues took the survey

- 88% see Ethias as a responsible company

- 85% believe in the company's values

Top Employer 2023 certification

Ethias responded to a comprehensive survey focusing on Employee Experience, Employee-centric Culture and Agile HR. In January 2024, Ethias received confirmation that it had been awarded the Top Employer label for the third time.  Based on the global ranking methodology of the Top Employers Institute, Ethias has reached 10th place in Belgium, which is a major achievement.

 

Read our annual report for more information

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