Company profile

Our strategic foundations

Strategic fundamentals are the very foundations on which a company is built. There are 4 of them:

- A Brand Purpose defines the company's raison d'être: its moral principles and beyond the profit motive.

- Values emanate from unshakeable ethical principles that govern every action inside and outside the organisation

- the mission represents the essence, the raison d'être of the company through a goal to be achieved

- The vision defines what the company wants to look like in the future

Our Brand Purpose

Our Brand Purpose defines the company's raison d'être: its moral principles and beyond the profit motive. In this new world, we put people at the heart of all our actions so that they are an ever greater source of sustainable progress, equity and peace of mind for all.

We put people and communities at the heart of everything we do.

At the centre of our actions, our concerns, our resources and our objectives, the H in Ethias symbolises the human values that have always given meaning to the incredible resilience of our company.

At Ethias, we enable our staff and partners to grow and to give of their best. We are agile and flexible. We are all working together to make life easier and more enjoyable for everyone. We want to bring a smile to people’s faces and make threats disappear.

Because at Ethias, technology does not create distance, but brings people together. It facilitates contact, without replacing it. We are close to you, we speak the same language and know the world around you. Our job Is to be a direct insurer, being in direct contact with life and bringing solutions directly to you.

We are here to protect you and encourage you to focus on what you are, what you want to become, what you want to achieve. Whether you are a single person, a couple, a family, an association, a company or a community.

And to make this happen, we dare to be kind, understanding and empathic. We bring all these deeply rooted human values together in our unwavering determination for the well-being of everyone.

That is why our motto will always be: “Daring to be human together”

Our values

 

HUMAN

The human is at the heart of all our relationships which we treat with respect and empathy.

We are a true partner to everybody we work with. For us, proximity and solidarity are no empty words.

CLIENT SATISFACTION

It is the driving power behind our activity and everything we do.

Driven by our mutualist origins, we emphasize on client contact possibilities and on top-notch service quality.

Our availability, efficiency and flexibility are no longer to be demonstrated and clearly contribute to our customer satisfaction.

ENGAGEMENT

For nearly 100 years, we are daily committed to our clients, to our colleagues and to society.

We are reliable, trustworthy and willing. This commitment also relates to ethics, which remains at the root of all our actions, and to our social responsibility.

ENTHOUSIASM

Because whatever happens, a heart beats within Ethias.

Every day, we show energy, vitality, optimism and dynamism.

This enthusiasm leads us to be creative and to undertake innovative projects.

Our mission

Our mission statement: making insurance easier so as to bring you security, peace of mind and freedom of initiative, with innovative services and products.

As partner of your daily life, we put our expertise and our energy at your service.

Our vision